Wikis are GOOD. Use them.
Crossposted from Facebook:
Ever been in a work situation where training and support documentation was out of date or spread out across multiple formats, most of which weren’t searchable, let alone tagged? The Army has a solution: Wikis.
Using Social Networks for Training
If there was any doubt that social networks are becoming the norm, here comes the news that the U.S. Army has set up a wiki site for soldiers to rewrite seven Army training manuals.
A lot of eyebrows went up recently when the Army announced its 90-day “wiki” program, which invites about 140,000 soldiers of all ranks to make real-time wiki updates to the Army’s tactics, techniques and procedures. The surprise was that the Army, the epitome of a hierarchical chain of command, was opening up policy-making to the rank and file.
Actually, the Army is being very strategic, experts say. It recognizes that social-networking media, including wikis — which allow all users to edit and update Web-based information sites — are the way of the future in the public and private sectors.
